We felt it best to bring your attention we believe to be a fraudulent website which is wrongfully using our name to portray itself as a legitimate business. Also by doing this it will hopefully get word out a little bit quicker on the web.
The website is http://www.nano5sale.com This website is nothing to do with us at all and we would strongly suggest not transacting on it.
***UPDATE*** (23rd October 2011) [I have just noticed the exact same site but on a different web address, it is again a very suspect site and run by the same person/people who run Nano5sale. This site os called http://www.ipodsnanonsale.com/ . Once again, please do not transact on this website either!]
Out of interest we did a web WhoIs search which stated that the website was registered in China by a Chinese company yet the address they give on the website is a New York address…to be specific it is a parking garage in New York, which doesn’t seem a likely place for a genuine apple reseller.
We know the deals they have online do appear to be really good. so much so we would say “Too Good To Be True” and for that reason alone they probably are.
The email addresses on the website do not work as we have attempted to contact them regarding using our name illegally on their site and as yet have had no response. We are currently trying other avenues to get hold of those in charge of the site.
So please be aware that http://www.nano5sale.com is nothing to do with Electrotec/ServiceCare or electrical-deals.co.uk and we would strongly recommend not “buying” anything from the website.
Bye for now
Dave – Electrical-Deals
Dave Furness
ElectricalDeals
wish i had seen this before i parted with £199.00 which actually left my account as £202.07 tonight,i feel so stupid and could kick myself-thats me going without christmas presents,i ordered it for my son so its my own silly fault!
Hi Teena, So sorry to hear this!…but it might not be too late, if you paid by Credit Card, contact your bank and let them know you suspect the site as being fraudulent and want to issue ‘a chargeback’ Hopefully their fraud team will be able to help you out with this one. The quicker you do it the better chance you will have.
Regards
Dave
Hi Dave. Thank you for doing this blog. I was going to buy from this site and came across your blog, now i will be avoiding them at all cost. Once again Thank You!!! Sorry Teena that you have lost out. I hope you follow Dave’s advice and i hope the bank will be able to help you out.
Regards
Candice
Hi Candice
This is good news, at least by writing the post quickly it has meant it has got higher up the google ranks and hopefully more people are seeing this post and not falling for the scam. Don’t forget to let any friends or family know about this site, iphones and ipods at those prices on the run up to Xmas are bound to lure some people in.
All the best
Dave
well done good work! this has taken up your time but i just wanted to pass my love across man
Hi Lawrence
Thanks for taking the time to comment it means a lot mate, glad you found the post useful
All the best
Dave
Hi Dave
Thanks so much for the warning. I’m in the market for a new mobile and was about to buy an iphone from this site, but thought I’d ask them a few questions first. Like you, I had no replies to either of my emails, which rang alarm bells. When I did a further internet search I found your blog.
Thank you so much. You saved me £200 I could not afford to lose!
Many thanks
Denise
Hi Denise
This is great, im so glad you managed to save your money, that was the point of me writing this blog to try and save as many people as possible from making that mistake.
Thanks so much for the feedback and the comment, it’s always good to hear what I’ve done has helped.
All The Best
Dave
Nice one!! I just looked at their site couldn’t belive the prices so did a google search and came up with this blog… good man.
Hi David
Thanks for the comment, i’m glad I was able to help you out on this and hopefully saved you wasting some money.
All the best
Dave
I fell for this too, blame it on desperation and being blonde. Just phoned my credit card company and luckily they had already declined the payment! Phew..
Hi Sara
Thanks for the comment, this is great news that the card company stopped it, sometimes the fraud departments are on the ball with this type of stuff and have a black list of companies they won’t approve payments to.
I’m glad everything worked out ok for you.
Dave
Hi well I have fell 4 it aswell I bought 2 at £398 and I haven’t received a thing but I have also noticed that when you google cheap iPhone 4 littlewoods take you straight to this site and dell also directs you and a few others so I think there will be a lot of people loosing money this year I used my debit card and will not be able to receive my money back guttered
Hi Claire
Im so sorry to hear this, they lure you in with that price and the fact the website on first glance looks really professional. Your not the only one who has fallen for it, but I know a few people have emailed me saying even with Debit cards their banks have managed to get their money back, so like I have said to others, get in touch with your bank / card provider right away and see what they are able to do, the fraud departments are really helpful these days, but don’t give up on it just yet and let these scammers get away with it.
Let us know how you get on
Best Wishes
Dave
Hi Dave,
I also got caught and paid by HSBC visa debit card. I inquired from the bank just now but the bank said they cannot do anything. Kindly advise as to who has got their money back if you can and from which bank etc so that I can make a claim from the HSBC top management or so please.
BR
Lalith
Hi Lalith
Good news, I have spoken to a fellow reader of my blog called Eddie who e-mailed me with the following message:-
“update: Day 6 no phone received. Spoke to VISA Retail Disputes dept. 0044 (01702) 271408. The cannot cancel the payment BUT if the item is not received in 15 days from date of transaction you can file a claim via Visa for “goods not received” and visa will get you the refund. As a matter of interest, the value on your statement will vary from the unit cost as the supplier (?) is chinese and a foreign exchange rate is applied, this value will no doubt be higher than the £199 advertised no doubt!. the web site receiving the payment was http://www.topjerseyfactory.co.uk according to Visa. perhaps this web site ought to be checked and warnings issued? Thanks again Dave for the time you have taken to warn innocent buyers about this scam.”
If you used a VISA card it sounds like the number eddie provided might be worth a try.
Hope this helps
Dave
Many thanks Dave. Will certainly call VISA Disputes and try to sort this out.
BR
Lalith
Hey Lalith
Good stuff please let me know how it goes
Thanks again
Dave
Many thanks to you Dave once again. My bank (HSBC) has refunded my money back and they say they are tracking the thief. It was a life time lesson as we’ll be doing our purchases online in the future more than this.
This blog and you saved us!
BR
Lalith
Wow I too. Could not believe the prices and on google it showed as a top hit !! So like some of you I googles the web address and found this !!! Well done I can imagine you have saved a lot of people a lot of money!!!! At the same time I bet they have raked it In people would be happy waiting a week coming from USA it’s crazy people can get away with this !!!!!
Hi David
Thanks for the kind words, we have helped a few people so far but unfortunately the site is still up there and no doubt some people are still paying these guys money. Thanks for the comment and dont forget to let other people know about this scam site. I can’t believe people would do this to other people especially on the run up to Christmas.
Thanks again for the comment it means a lot to hear from people who have read the post.
All the best
Dave
Hi Dave
Excellent post! I was almost at the point of ordering, then decided to contact Orange to see what they could offer. They warned me about this site and recommended I Google them. I then came across your post. Phew that was close!! Thank you so much for taking the time to let everyone know. Its good to know there are people out there who care!
Best Wishes
Daryl.
Hi Daryl
Well thats great news that Orange managed to talk you out of that one, and also good that Orange know about it, the more big companies that know hopefully the more people who will be put off from using it.
Thanks for the kind words and taking the time to comment, it means a lot.
All The Best
Dave
Hi
Like others, I was alos about to bye one, I really want to upgrade my iphone 3g to a 4, so glad didnt press the purchase button, u never know whats coatia and what isnt on the internet now!
Thanks for your blog
Hi Sharon
Im so glad to hear that you managed to see this before sending this company any of your money, there have been too many people who have fallen for this and everyone who I have managed to stop makes me writing this blog worth while. So well done, and whenever using sites in the future that you haven’t heard of make sure you do some research before hand.
Thanks for the comment
Dave
My Girlfriend was a victim of this, and I quickly e-mailed the hosts of the website and demanded they removed the site yesterday,
I tried to go on the site today and it has been removed! Hopefully it won’t be back!
Hi Craig
I’m sorry to hear this, as you can see from other comments both here and on my personal blog at http://www.davefurness.co.uk there have been many people who have fallen for this. You say you contacted the hosts about the site which confused me slightly as the hosts for the nano5sale.com address are chinese and I have tried contacting them through several methods but not had any response. Also the site is still up and running as I have it open in my browser as I am typing this. I wish it was easier to get it taken down and I have sent countless emails to numerous people including Apple to try and get this taken down. Unfortunately the site is still up and running and people are still falling for this, so I still have some work to do trying to get this taken down.
Thanks for the comment and I wish you all the luck in trying to get your money back. Get your GF to contact her bank, so far the stories I have heard, the banks have been great so fingers crossed.
All the best
Dave
Got caught with this one, sixth day today and guess what NO PHONE, thank god we found this otherwise we would have still been waiting, paid with debit card however because it is a visa debit card we can get a refund. In future we will remember if it is too good to be true it is!
Hi Shazza
Unfortunately you hit the nail on the head, “If it’s too good to be true, it probably is” It is good news that you can get a refund though, the banks have been great so far with everyone I have spoken to. I have a blog coming out hopefully next week with the checks you can do to hopefully check that a website is legitimate and are who they say they are. This will be on my personal blog at http://www.davefurness.co.uk so feel free to check that out on tips for checking out websites.
Thanks for the comment
Dave
Hi Dave. I look forward to reading your new blog. I would really appreciate some tips on what to look for in the future. Thanks again for doing this blog and saving me money.
Regards
Candice
Hi,
I also got caught and paid by HSBC visa debit card. I inquired from the bank just now but the bank said they cannot do anything. Kindly advise as to how to claim it back please.
BR
Lalith
Hi Candice
No problem at all, it’s a pleasure to manage to try and save people from throwing their money away especially at scammers like this. The blog about how to check websites will be posted on http://www.davefurness.co.uk but since you have subscribed to the electrical-deals blog I will post it on here too as a follow up to the nano5sale post.
Will be done this week sometime as soon as I get an evening free.
Thanks again for reading and commenting
Dave
Hi Unfortunatly I saw your blogg a little to late and I got caught up in this SCAM. its 7 days today and i’ll not recieved a phone yet. I’ve contacted the email address thats on their website and never revieved a reply… DON’T USE THIS WEBSITE IT IS A SCAM…. i guess its bye bye to my £199.00 that I paid by my debit card for the iphone 4……ggggggggggggggggggrrrrrrrrrrrrrrrrrrr
Whats my options now?………………….
Hi Sophie
Don’t give up on it just yet, contact your bank asap and let them know what has happened so far and tell them about this blog and the comments on my blog as well at http://www.davefurness.co.uk regarding this nano5sale website. So far the banks have been brilliant and hopefully they should be able to help you get your money back. Please do this asap though as the earlier you flag it up with the bank the easier it should be to get your money back.
Kind Regards
Dave
Hi Dave,
I have bought an Iphone form http://www.nano5sale.com on the 26/10/2011…and when I print my mini statement it stated there is a credit 263.70 pound on the 27/10/2011 to the international china courier…but i didn’t received any confirmation email or tracking no….just it stated on the website still on processed…what should I do…?
Hi Dayana
You should contact your bank or card issuer immediately and let them know you wish to cancel/reverse the payment. Too many people have been hit by this now and never received their iPhones.
Contact them ASAP and if need be point them to this site and the comments so many people have left. They should be able to get the ball rolling in getting your money back
Hope this helps
Dave
I almost got caught out by this too. My bank has finally managed to get something right and blocked
the payment. I asked them to lift the restriction thinking that this was a genuine site. they advised
me to google the name as the transaction was being made through china despite the physical address on the web being in new york. Luckily I found your blogg. Lifesaver!!! Anyone reading this please take note,
If you dont want a dissapointing christmas with no money, then stay well clear of nano5sale !!!!
Hi Nic
Well this is good to hear maybe word is getting found to the banks tha this is a fraudulent site and they are putting processes in place to lock transactions to this site.
Thanks for the kind words, and it’s nice to know that what I have done is appreciated.
Thanks for the comment
Dave
Just to update you, we were stunned to receive a phone through the post, this took 3 weeks however. When we turned on the phone things did not seem right and we felt it was fake. After my husband took it to Apple and they confirmed it was a counterfeit. They gave us a letter confirming this which we able to give to the bank to see about getting a refund. Let you know how we get on.
Tx Sharon for the update. We are also expecting something like that as our bank already refunded our money.
Hi Sharon
Hope all is going well with you chasing the refund with the bank, let us know how things are moving with the refund.
All the best
Dave
Same happened to me and after 2 weeks I too received a phone which didn’t work for my friend’s sim and we also got a confirmation letter from Apple. Our HSBC bank got the money bank as we received something and they said no longer can help. They asked us to complaint it to tradedispute in Newcastle City Council on 01912116121 or tradingstandards@newcastle.gov.uk.
We are helples at the moment!!!
Hi Lalith
Please contact the bank asap and state what you have received isn’t what was advertised and you wish to raise a dispute to send the item back in exchange for a full refund.
Hope this helps
Dave
i have brought one for my daughter two weeks ago has not come to good to be true i paid with myhalifax visa debit card will i be able to cliam any money back .
Hi Catherine
Yes contact the bank asap and tell them what has happened and feel free to point them to the comments on this blog with so many other people having the same problem. They should be able to give you a dispute form which you can fill out and hopefully start the ball rolling of getting your money back.
Kind Regards
Dave
These people also appear to be trading as http://www.applenano5th.com, advertising on facebook today and exactly the same website as nano5sale.com – beware!! Is it possible to update your company website home page to warn of the various different addresses being used?
Hi Jon
That site doesn’t seem to be working at the minute, but yesterday afternoon nano5sale had gone down and now it is back up again. A new blog post is going to be posted shortly regarding these many names for the same site. I will also knock up a quick banner with these addresses on it so people know they are not part of electrical-deals.
Thanks for the heads up.
Dave
Tx Dave. I’m in a long letter/phone communication with HSBC regarding this. They said they’ll re-debit our money but it had not yet happened. Will update.
Hi all
I thought I should keep you updated on this information I have received in an email from a guy called Steve (Thanks Steve) so here is the info Steve sent across.
Kind Regards
Dave
“Hi Dave,
I phoned the bank today. I told them I’d received the fake iPhone. They asked me to provide e-mails from the sellers, any screen shots of the website advertising the iPods or iPhones. They also said take it to a retailer and get written verification that it’s fake. Also to send it back to the address they’d supplied via email and keep proof of postage and send that in too. They said they should be able to get the money back in 7 – 14 days. Please pass on to anyone else. ”
And a follow up email here:
“Hi Dave,
I’m in the process of printing off a screen shot of nano5’s website to send to my bank. On the site itself it states on the product details that the ‘iPhone’ is factory sealed and unlocked from apple with a full warranty. I’m also printing off everything else to do with this ‘iPhone’ as the specifications set out on the nano5 site are apple specifications but not the spec of the phone they send out. Might be a good idea for everyone else to print this off and send it to their Bank. “
Hello i was also skammed by this horrible bunch of people. the ahem iphone came back today, i am also going to take this to get it verified that its a fake at a shop tomorrow when i go into town. i have all the emails i had with the people and a screenshot of the order. though i do not have any screenshots of the main pages an info. could i please get copies of these shot from you??? thanks very much regards
Hi Mike
I put a few screen shots of the dodgy sites on my other blog here http://www.davefurness.co.uk/update-on-fraudulent-nano-and-iphone-websites feel free to use these.
You have done all of the right things so far and will hopefully get your money back soon.
Kind Regards
Dave